@GapInc @Gap twice emailed custserv@oldnavy.com 2 weeks & 1 week ago. Since: 0 replies but 34 spam messages from @OldNavy & @BananaRepublic
I am sorry, we couldn't to find any emails from the address associated with your online account. Plz DM so we can help?
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Tried to DM but cannot because you don't follow me.
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Our DMs should be open w/o having to follow. Plz try again or DM on Facebook. We're looking forward to assisting you.
End of conversation
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