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GapInc's profile
Gap Inc.
Gap Inc.
Gap Inc.
Verified account
@GapInc

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Gap Inc.Verified account

@GapInc

Sharing American style around the globe. Learn how we're doing more than selling clothes by visiting our site below.

San Francisco
corporate.gapinc.com/en-us/news
Joined October 2010

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    Gap Inc.‏Verified account @GapInc May 20
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    We may not be able to gather, but we can still be together in love. We're proud to partner with the @UNFoundation to raise funds and awareness for the UN Free & Equal Campaign (@free_equal) for the 5th consecutive year. Learn more about our partnership:https://bit.ly/3e1m47R 

    11:12 AM - 20 May 2020
    • 9 Retweets
    • 21 Likes
    • Tío Gus The Suns Of Kora Emmanuel Jovon Hampton Cristhian Manuel Jiménez Andy Heppelle #HopeMatters Wendy ❤️🏳️‍🌈👩🏼‍🤝‍👨🏻🏳️‍🌈❤️ Rai Ahmed Arslan Adv UN Free & Equal 🌊🐝🐝Susan🐝🐝🌊
    8 replies 9 retweets 21 likes
      1. New conversation
      2. misspiggysmom‏ @tiffywin May 22
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        Replying to @GapInc @Gap and

        Now I’m reading people have been waiting TWO MONTHS for their orders? That’s just crazy. I recently purchased from a competitor and they advertised delays, but didn’t take my money until order shipped.

        1 reply 0 retweets 1 like
      3. Gap‏Verified account @Gap May 22
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        Replying to @tiffywin

        Hi! We do not charge until your items are shipped, you may be seeing a pending authorization hold. We apologize for the delay and would like to look into the status of your order. Please DM us your order number and email. We look forward to hearing from you. - Gap

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. New conversation
      2. Cole Clawson‏ @cole_clawson May 23
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        Replying to @GapInc @Gap and

        Placed an order on 5/2 & was told it’d be delayed (while all my orders placed after that are already here). When’s the new shipping estimate coming? Or should I just cancel my order?

        1 reply 0 retweets 0 likes
      3. Gap‏Verified account @Gap May 23
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        Replying to @cole_clawson

        Hi Cole, we are are sorry about the delay. while we do not have an updated shipping date, please know we are working diligently to get orders processed and shipped as quickly as possible. We appreciate your patience and understanding. Thank you, Gap

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. Char‏ @CharBanks66 May 23
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        Replying to @GapInc @unfoundation @free_equal

        @GapInc I have had the worst customer service from you all. I have tried calling and always on hold for over 45 min. Check your DM’s. I sent you one.

        0 replies 0 retweets 0 likes
        Thanks. Twitter will use this to make your timeline better. Undo
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      1. New conversation
      2. koalabear123‏ @koalabear1231 May 24
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        Replying to @GapInc @Gap and

        I have been trying to contact customer service. On hold for 1 hour every single day this week! ANy chance I can get in contact with someone

        1 reply 0 retweets 0 likes
      3. Gap‏Verified account @Gap May 24
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        Replying to @koalabear1231

        Hi, We are sorry to hear this! We are currently experiencing high call and chat volumes, which is resulting in unusually long hold times. If you still need assistance, please dm us with your order number and the email address you use to shop with us.

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. New conversation
      2. ThatGirlAtTheParty‏ @tgatp May 22
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        Replying to @GapInc @Gap and

        Be careful ordering online from @GAPInc. They idiotically use UPS for only half the delivery than downgrade it to the USPS. The USPS steals & also loses things so I have no idea why they do not just sent it UPS or FedEx. The uselessness of the USPS is EPIC.

        2 replies 0 retweets 1 like
      3. Gap‏Verified account @Gap May 22
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        Replying to @tgatp

        @tgatp Hi! We have responded to your tweet in a DM, thanks Gap Customer Relations

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. New conversation
      2. misspiggysmom‏ @tiffywin May 22
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        Replying to @GapInc @Gap and

        What a horrible company. Taking our money but not sending the product. What do I need to do to cancel my order?

        2 replies 0 retweets 1 like
      3. Char‏ @CharBanks66 May 23
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        Replying to @tiffywin @GapInc and

        Good luck with canceling. I have tried to cancel one that went to my old address and could not. Time went to old address , I have no way of getting it and can’t get a hold of anyone at @GapInc . On hold with CS over 45 min now. 🤬🤬

        0 replies 0 retweets 0 likes
      4. End of conversation

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