@GapInc Unable to return online orders of Gap brands to other nearest stores is a biggest blocker to buy online. You should accept a online order to be returned at a old navy store or another outlet store or any nearest gap brand store. Especially in mid west states.
Hi Krishnam, sorry to hear about your frustration. We'll make sure your feedback is shared with our online leaders so they can keep it in mind going forward. Thanks for contacting us!