@TeamYouTube whenever im watching a video its loading and then the video plays normal and then freezes up wile the audio still going then the video is playing normal
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Replying to @Gamerbay223
Hmm, does this happen across devices? On mobile, try restarting the app & make sure that you have the latest version of it. It can also help if you uninstall and reinstall the app. On a computer, try clearing your browser's cache & cookies. Let us know if this helps!
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Replying to @TeamYouTube
im on desktop even if i have cleared the cache & cookies it still was happerning when i im playing a video
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Replying to @Gamerbay223
Just to confirm, have you tried the suggestions outlined here: https://yt.be/help/vspw ? If so, we'd recommend running a quality report on your ISP as a next step: https://yt.be/help/iuLB . Also, you can send a feedback report w/ these steps: https://yt.be/help/feedback .
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im using google chrome and i had a look at the link and even if i tried thoes it still would happen
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