GameStop Guest CareVerified account

We know you’re excited for the upcoming PlayStation 5! Due to this highly-anticipated launch, reservations are very limited! If you were unable to make an order online or in-store, please keep an eye out for future availability. We are unable to place orders for you directly.

@thebrightloser Hello, we can look into this. Can you please DM us the phone number, billing address, and full name on your order?

@metam0rph0lyss Hello, Are you still needing help with this? If so, we can look into this. Can you please DM us the phone number, billing address, and full name on your order?

@metam0rph0lyss Hello, how can we assist you?

@starrcourt Hello! For security purposes, please DM us your full name, billing address, and billing phone number to look into your order.

Pardon our dust! We are currently upgrading our social media platform and we are unable to resolve any issues through Twitter at this time. Please contact GameStop Guest Care at http://www.gamestop.com/contact/  or 1-800-883-8895 if you need immediate assistance.

Thank you! Any pre-authorization hold will release within 5-7 business days. However, we removed the hold on your gift cards, and the balance will reflect within 24 hours.

I'm sorry! Tom Clancy’s The Division 2 Ultimate Edition (Downloadable) release day is on 3/12/2019 but the physical version will be released until the 3/15/2019.

Hi Alex, please DM us with your full name, billing address, phone number and order number so we can take a look into your order.

Both orders were canceled because the item is out of stock, you were not charged for this canceled items. You may create a new order once the item is available again. Regards

We know you’re excited for the Nintendo Switch Mario Kart bundle, so hang tight - they’ll be live soon! Please keep an eye out on our site for this offer!

Due to overwhelming excitement for our Black Friday deals, our website was intermittently unavailable earlier this evening. We apologize for any inconvenience this may have caused, but we are back up and running! Check out the deals below: https://www.gamestop.com/blackfriday 

@Jason76959402 Hi, we'll be happy to help. Can you please DM us your full name, phone number, billing address, and order number?

Hello! I would like to clear out any doubts you might have regarding your order. May I have your order number, full name, phone number and billing address in a DM, please?