GainsightOvjeren akaunt

@GainsightHQ

Our innovative customer-centric technology is driving the future of customer success | Forbes Top 💯 Cloud Company | 🏆Award-winning culture

San Francisco, CA
Vrijeme pridruživanja: siječanj 2010.

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  1. 🔖 Recommended Read Only 35% of execs from top-performing customer data management organizations reported they had the ability to accurately track customer journeys in an omnichannel experience or had high-quality data on their customers.

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  2. We asked Josh Lowy how he collects and prioritizes customer feedback for . Here’s what he had to say 👇 ➡️ Click here to read how other experts do it:

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  3. 3. velj

    🔖 Recommended Read "[customer support and success agents] are essential to business success, and leaders looking to ensure the continued health of their bottom line and longevity of their organization must invest in them..."

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  4. 31. sij

    Last chance to save $200 on tickets to — The world's largest conference. ➡️ Buy your tickets today

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  5. 31. sij

    At midnight tonight, tickets are going up by $200. The clock is ticking. ➡️ Get your tickets before 11:59 PM

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  6. 30. sij

    Here's a throwback to last year's conference. If you think that was epic, wait till you see what we have in store for ! Get your tickets to Pulse today ➡️

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  7. 30. sij

    Once you see how much money you'll be saving on tickets with the January discount, you'll be saying... 🎫

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  8. proslijedio/la je Tweet
    29. sij

    Here's our team at a planning meeting yesterday for what feels like the CS industry’s “Super Bowl”— ! We dove into keynotes, breakouts, and so much more. Can't wait to share more about what we have in store for the conference this year. It will be epic!

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  9. 29. sij

    We asked Tyson Brown how he collects and prioritizes customer feedback for . Here’s what he had to say 👇 ➡️ Click here to read how other experts do it:

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  10. 28. sij
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  11. 28. sij

    🔖 Recommended Read Businesses are losing customers at an alarming rate, so customer retention has to be the number one priority. This article discusses 3 strategies: ➡️Proactive Retention ➡️Retention Performance Improvement ➡️Win-Back

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  12. proslijedio/la je Tweet
    28. sij

    Trailblazer by was one of the best books I’ve read in a while. Every chapter taught me something new - so much that I sent every exec on my team a copy. If you haven’t read it yet, here are a few reasons why it should be top of your reading list…

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  13. 27. sij

    On the newest episode of the Podcast, we sat down with to discuss why Win/ Loss Analysis is essential for customer success-driven organizations. 🎧 Tune in on Apple Podcasts

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  14. 24. sij

    What Is The Role Of The Customer Success Manager?

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  15. 23. sij

    I want to pay full price for my ticket…said no one ever! 🎫 Get your tickets before 2/1 to save $200 on the conference of the year.

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  16. 23. sij

    We asked Kailee Urban how she collects and prioritizes customer feedback for . Here’s what she had to say 👇 ➡️ Click here to read how other experts do it:

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  17. 22. sij

    🏆 Congratulations to our Bay Area teammates for being recognized as one of the Best Workplaces in the Bay Area by &

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  18. 21. sij

    With the constant deluge of customer feedback, how can one collect & prioritize the feedback that helps them create an exceptional product? We got advice from experts at and

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  19. 16. sij

    Want to be more customer-centric? Work with your IT team. ➡️ says: "Build a direct collaborative relationship between the two teams that are best suited to drive value: the customer-facing end-user community and the technologists."

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  20. 16. sij

    1. Identify customer referrals 2. Drive positive customer reviews 3. Encourage customer reference program sign-ups 4. Generate more case studies 5. Optimize messaging for prospects

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