@TeamYouTube Been locked out of our YouTube account for 8 years. All attempts to gain access have failed since Google took over. Our username was the original way to log in. Despite asking Google to help nothing has happened. Can you help?
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Replying to @GPSJ
By chance, did you already try going through these steps to get help signing in: https://goo.gl/v7CdWx ? Let us know if it helps!
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Replying to @TeamYouTube
Hi. Tried all those. Google starred helping via email then vanished. I have my username. Tried all my passwords. Nothing. Surely it can’t be hard to get a new password using my old pre 2009 user name log in. Any help appreciated.
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Replying to @GPSJ
Sure, we're happy to help troubleshoot or you can use this step-by-step process: https://goo.gl/MZ4Ss3 . Let us know how it goes.
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Replying to @TeamYouTube
Hi. Tried this all week and no luck. Tried every passwords word we use.
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Replying to @GPSJ
Here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps.
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None of these apply. We thought YouTube or Google would have the know how to reset or issue a new password so we can acesss our account once again.
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