Thanks for reaching out. Can you try switching networks, WiFi to cellular and vice versa to see if it's otherwise? Also, which device are you using, Android or iOS? Let us know, we're happy to help further.
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I have tried switching from Wi-Fi to mobile data and vice versa but it's the same problem. I have an android. I saw a tweet from someone about the same problem and I tried the solution of uninstalling all updates, restart device and re install updates but that didn't work
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Try breaking the phone...
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Nope. I recently bought this phone. Remember?
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