@YouTube I have lost my favorites playlist from the android app, the non mobile and mobile websites as well as the app on my Comcast TV. Yet I can still add videos to my favorites. The playlist does not show up in any of those aforementioned menus. Help
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Replying to @FunGeekZ
We'd like to help. Can you try signing out and signing back in to see if that makes any difference? Let us know
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Replying to @FunGeekZ
Thanks for trying those steps. Once a playlist is deleted, you cannot retrieve from YouTube. Hope this clarifies.
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Replying to @TeamYouTube
It doesn't. I can still add videos to my favorites but don't see the list on TV the app or the website
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Replying to @FunGeekZ
We like to look into it. Are you seeing any specific error message? Also, mind sharing screenshots with us? Keep us posted.
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Replying to @FunGeekZ
Appreciate the details. Just to confirm, have you tried resetting the YouTube app on your TV to see if that makes any difference? Here's how: Click on the gear icon > Click Settings > Click Reset App. Let us know how it goes.
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Replying to @FunGeekZ
Sorry you´re still facing trouble. Please send a feedback report directly from YouTube with these steps: https://yt.be/help/a4gp . While every report may not get a direct response, we review everything and use the details to investigate and fix issues.
2 replies 0 retweets 1 like
Not helpful. I'm still unable to access my favorite list
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