Frontier Airlines

@FrontierCare

The official Frontier Airlines customer service Twitter account. For help with questions or concerns, visit:

Denver, Colorado
Joined August 2010

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  1. 21 Nov 2019

    Yesterday, a technical problem generated an email to some customers stating their upcoming flight was cancelled. This email was sent in error. We sincerely apologize. You may confirm the details of your trip by entering your confirmation number on our website.

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  2. 21 Nov 2019

    This evening, a technical problem generated an email to some customers stating their upcoming flight had been changed. This email was sent in error. We sincerely apologize. You may confirm the details of your trip by entering your confirmation number on our website.

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  3. 14 May 2019

    @feixiaol, thank you for reaching out. We'd be happy to give you more information about what you will need to do with the bags on two separate bookings. Please follow us and send a DM with your booking codes. ^LP

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  4. 24 Mar 2019
    Replying to

    Hello , thank you for reaching out. We are happy to address any concerns you have in regard to Frontier credit. For further assistance could you please follow/DM us with your 6 digit confirmation code? ^TD

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  5. 22 Mar 2019
    Replying to

    Hello , thank you for reaching out. I am sorry to hear that your flight did not go as planned. For further assistance could you please follow/DM us with your 6 digit confirmation code? ^TD

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  6. 22 Mar 2019

    Hello , thank you for reaching out. I am sorry to hear about your delay of flight and issues with your daughter's baggage. For further assistance could you please follow/DM us with your 6 digit confirmation code ^TD

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  7. 22 Mar 2019
    Replying to

    Hello , thank you for reaching out. I am sorry to hear that you have experienced a flight delay. For further assistance could you please follow/DM us with your 6 digit confirmation code so we can look into this further. ^TD

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  8. 22 Mar 2019
    Replying to

    Hello thank you for reaching out. I am sorry to hear that you have experienced a flight delay. For further assistance could you please follow/DM us with your 6 digit confirmation code so we can look into this further. ^TD

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  9. 22 Mar 2019

    Hello @rebekah_genice, thank you for reaching out. Can you please let us know what you need help with? ^TD

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  10. 22 Mar 2019
    Replying to

    Hello , thanks for reaching out. We do not currently know when the dates past August will be released. I advise signing up for email notifications for when flight dates release. The link is below. Let us know if you have any other questions. ^TD

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  11. 22 Mar 2019
    Replying to

    Hello , thank you for reaching out. I am sorry to hear that your flight experience has not been as you expected and that you have had a delay of flight. For further assistance could you please follow/DM us with your 6 digit confirmation code? ^TD

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  12. 22 Mar 2019
    Replying to

    Hello , thank you for reaching out. If you would like to look into booking a flight with us and need further assistance I would advise calling into our Reservations office at 801-401-9000. Please let us know if you have any other questions or concerns. ^TD

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  13. 22 Mar 2019
    Replying to

    Hello , thank you for reaching out. I am sorry to hear that you did not enjoy your seats on the plane. Please be assured your comments will be logged and forwarded to our management team for internal review. Please let me now if you have any additional concerns. ^TD

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  14. 22 Mar 2019
    Replying to

    Hello , thank you for reaching out. I am sorry to hear that your flight has been delayed. For further assistance could you please follow/DM us with your 6 digit confirmation code? ^TD

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  15. 15 Mar 2019
    Replying to

    Hello Lisa, thank you for reaching out to us. It seems this was a seasonal route that was discontinued mid-November. At this time, we do not have any additional information as to when we will be continuing this route. We apologize for the inconvenience. ^KR

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  16. 14 Mar 2019

    We look forward to seeing you in the skies, Ben! Have a wonderful day. ^JS

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  17. 13 Mar 2019

    @kailaan95 It looks like this flight has been cancelled.Please see our Weather Advisory link for more information or call our Reservations team at 801-401-9000. ^EB

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  18. 28 Feb 2019

    @drunkmayne Hello Zoe, thanks for reaching out. We are sorry to hear that your reservation was affected by a schedule change. Can you please send us a DM with your confirmation code so we can assist you further? ^MR

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  19. 14 Dec 2018

    Hi Brendan! Thank you for reaching out to us. I would like to help you get your misplaced item back. Please send us a DM with your six digit trip confirmation code. ^LBP

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  20. 14 Dec 2018

    Hi Mallory, thank you for reaching out. Our baggage fee costs more when added on the website after booking, but you can purchase it for as low as $30.00 while making your initial reservation. Please see: .

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