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Front
@FrontHQ
Making work happier by enabling better relationships at scale 🤝 📩 Support: support@frontapp.com 🔔 Status updates:
@FrontHQStatus
San Franciscofront.comJoined January 2013
4,529 Following
9,684 Followers

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@FrontHQ
Don’t leave them in the dark💡 Keep customers on the need-to-know with regular, quick updates.
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@FrontHQ
People buy from people—not businesses. The same philosophy is true in customer service. 🤝 Impersonal solutions ≠ consumer confidence. People prefer human interactions every time—even if the process is slower.
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@FrontHQ
442% ROI 19% increase in CSAT 60% improvement in response time And that’s just the beginning 🤯 Learn how Front can help you hit business goals and build stronger customer relationships 👉 bit.ly/3BHHCUz
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📊 Survey says... More than twice as many business leaders prefer top-tier services over lower prices. The quality of the customer experience is most important, no matter the expense. Learn more 🔗: front.com/science
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@FrontHQ
Making the wrong assumptions about customers’ priorities leaves them feeling unfulfilled. A true customer-first mindset means guaranteeing all of their needs are a top priority. If you want to build stronger relationships, make sure your #CustomerSupport game is on point 😎
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@FrontHQ
Remember to tune in to our webinar with Dr.
@RonFriedman
today at 11:00am PT! Our team will be discussing the misuse of digital communication channels and how to improve your #customerexperience You can register for the webinar here 👉 rebrand.ly/Ron-Friedman-W
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@FrontHQ
What should your #business be doing for your #customerservice in a downturn? 🤔 🗓️ Join us for a live webinar with Dr. @RonFriedman on Oct. 25. We’ll discuss his recent findings and have time to answer your questions. Don’t miss out! Register here 🔗: rebrand.ly/Ron-Friedman-W
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@FrontHQ
✍️ 40% improvement in team productivity 💸 Over $200K in productivity and cost savings ⏰ Reduced customer response times by 75% Branch responds to customer inquiries at critical speed and boosts team productivity with Front. Learn how 🔗 bit.ly/3SgAXaW
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@FrontHQ
📩 Stop manually sorting messages — let rules and automatic workflows triage your messages and route them to the right human for the right response at the right time.
Pink background with illustration of three profile icons, a chat bubble, and a graph. Text reads: "Automate everything except the conversation."
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@FrontHQ
🔌 Instead of trying to plug as many things into your CRM as possible, you should ask yourself this: "How do we bring as many people, data, and systems to the conversation as possible?"
Pink background with illustration of three people collaborating on customer response. Text reads: "Consolidate your channels in the engagement layer, not the data layer."
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@FrontHQ
Each unanswered message could become a fracture in your customer relationships — and sometimes all it takes is one tiny fracture 💔 Here are our top tips for a better #omnichannel customer relationship strategy 👇
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