@YouTube @YTCreators Hi. I've been having problems with uploading for the past few days. "The video has failed to process. Please make sure you are uploading a supported file type.", except I am using the correct file type and all the settings are fine. Help?
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Replying to @Fro55t
Just to confirm, have you tried this troubleshooter which covers common uploading errors and how to fix the issue: https://goo.gl/Q9UCB8
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Replying to @TeamYouTube
Yes. I honestly don't know what I haven't tried at this point. Container types, encoder types, bitrate and all that have been experimented with to try and fix the problem but nothing helped. I've gone through 4 uploads and every one of them gives out the same error. (1/2)
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Replying to @Fro55t
Oh ok. Just to confirm, have you tried using a different browser or Incognito mode or different device to upload? Let us know!
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Replying to @TeamYouTube
Absolutely. Even tried clearing cookies and cache but again without success. I'm trying to figure out if this is on my or your end. If you need anymore info, please do tell me, I'd like to get rid of this problem as quickly as possible. Thank you.
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Replying to @Fro55t
Hmm, as a next step, please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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Done. Thanks for the help. I hope one of you actually reads it and provides an answer. Cheers.
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