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How banks are bringing back the love: http://linkd.in/1m02rko (my latest post on @LinkedInPulse)
RT @wonderhelm: "Why I Deleted Your Survey" by @FredReichheld on @LinkedIn http://www.linkedin.com/pulse/article/20140825143307-7928939-why-i-deleted-your-survey …
Why I deleted your survey: http://ow.ly/AGU6V (my latest blog post on @LinkedInPulse) #NetPromoter
"The Three Qualities of People I Most Enjoy Working With" by @jeffweiner on @LinkedIn http://www.linkedin.com/pulse/article/20140824235337-22330283-the-three-qualities-of-people-i-most-enjoy-working-with …
RT @Qualtrics: Many companies use #NPS to measure #customerloyalty, but can it be used to track employee engagement? http://bit.ly/1AEFnvw
RT @Qualtrics: Q&A with Fred Reichheld, founder of #NPS http://bit.ly/1pI2U7H #loyalty @NetPromoterSys pic.twitter.com/W75baMDrsx
RT @BainInsights: Can a company pay it forward? @FredReichheld says yes on @LinkedInPulse: http://ow.ly/y6cmA
RT @NetPromoterSys @rgmarkey blog in Top 20 Employee Engagement Blogs You Should Be Reading http://bit.ly/1n5MnLF
RT @netpromotersys Not afraid of negative feedback @rgmarkey @borgehald @Medallia #NPSpodcast http://ow.ly/wFVpt
RT @netpromotersys Closing the loop @rgmarkey talks to @borgehald of @Medallia #NPSpodcast http://ow.ly/wFUir
RT @rgmarkey Imagining the future of feedback. #NPSpodcast interview with @Medallia CEO @borgehald: http://netpromotersystem.com/podcast
Customers don't usually leave because you annoy them once. They leave when you push them to a breaking point. http://linkd.in/1o0JbQ9
RT @BainInsights Rethinking HR's Role in Employee Engagement #HREOnline http://bit.ly/1lLlRIf
A1b: To truly understand customer needs, walk in their shoes. Observe them as individuals in their own environment #CXO
RT @cbechervaise: Four Secrets to #EmployeeEngagement Alive http://bit.ly/1of99Do @rgmarkey #TChat #Leadership
RT @ibmpartners: #CXO chat is back today: Thriving in customer driven world http://bit.ly/1jEa3ra with @rgmarkey & @davemitz
RT via @NetPromoterSys New podcast: the Net Promoter journeys of TD Bank and Intuit http://bit.ly/1fdDhKx #npspodcast
RT @Genroe: Is your Net Promoter Score survey falsely inflating your score? - #VOC #NPS #NetPromoter - http://bit.ly/1i0wfXo
Founder & CEO @Bonobos Inc. and Founder @RedSwanVentures I love cilantro but understand the people that hate it.
Co-founder of @delighted. Dubious of people who claim to be experts. Worked on @heymosaic.
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