that's not good enough I need confirmation asap as the flight leave in 5 hours! I was promised we would be on that flight!!!
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Replying to @M15HY_A
I confirm you are booked on the United flight this morning. You Will receive your tickets in a couple of minutes
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Replying to @M15HY_A
it takes time to send individual e-mails to each passenger but you are booked
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Replying to @_LaCompagnie
u have booked us on the United thank u but now my bag allowance doesn't match & I have to pay 200$ for the extra bags!
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Replying to @M15HY_A
we will of course refund the 200$. Please address the bill at our customer care together with food expenses
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Replying to @_LaCompagnie
please can I have an email address to send my expenses
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Replying to @M15HY_A
don't forget to claim the 600€ in compensation as well. They have to pay cash but will try to flog vouchers
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They offered me cash, but only for two passengers. Tell them Peter explained your rights to you in the lounge and don't give in :-)
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