I have a video of the deputy CEO agreeing refunds as their customer service is reputedly dreadfulhttps://twitter.com/mrbroadcast1/status/735915245735182336 …
If you are doing a story about this, I experienced something similar last year. Took us 6 mo to get compensation.
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hi please pm me with more details
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Have messaged you Neil and copied Francesco in for info. Happy to do a quote or whatever. In Devon for the w/e
End of conversation
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