Yet another magnificent customer service experience from @united airlines... NOT
@heinz_gies @united @lufthansa Having been gold on united, I was not expecting them being so penny wise and pound foolish.
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@francescoc good thing is@united and@lufthansa share a frequent flyer program i think ;) -
@heinz_gies You may choose which frequent flyer program you want miles to go to. Miles can be used on either of us for a ticket. ^KP
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