Yet another magnificent customer service experience from @united airlines... NOT
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@FrancescoC We have nothing to go off of. We extended a helping hand in earlier response. Can you follow & DM specific confirmation no.? ^JD -
@FrancescoC The confirmation number doesn't work. Is this a recent trip? Do you have a ticket number we can look at? ^HN -
@united Sent the eticket number.
End of conversation
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