If you DM us any further information such as the exact location, time and date, we'll pass on this information to the serious complaints team so that they can further investigate this matter.
@Deliveroo Just got threats and abuse by one of your drivers in my building. How do I raise a complaint?
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I have sent you an email and look forward to a prompt response and resolution.
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Sure thing! You can get in touch with us at support@deliveroo.co.uk.
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This is a generic account which deals with issues around orders, not threats! DM me the details of a real person who has the authority to follow up on this.
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Sorry about this. Could you DM us any further information so we can follow this up for you?
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Can you give me an email address where I am guaranteed a response?
End of conversation
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Thanks for sending over. Our team will work hard to respond to your message at the soonest opportunity possible.
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