Thanks for reaching out. We'd like to know more. Could you share a screenshot of your channel monetization page: https://yt.be/help/xukU ? Keep us posted.
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Have you guys looked into my channel yet? It’s a gaming channel and I don’t know why it’s not monetized being that I’ve surpassed the requirements. It’s going on a year now

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I believe it was by computer error. Any possible policy guideline mistakes I’ve made I corrected could you give it a look?