Try from an incognito window. I had a problem with my account that got fixed by doing that. Not ideal, but currently no other fix that I've found.
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Are you trying to use both devices at the same time?
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Not Zoom related but I had a similar issue with Netflix about a year back. For some reason it wouldn't recognize password/ email/ etc on any device... except my phone.
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Yes, I've seen this happen! Damned annoying.
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Have you tried the option to sign out of all devices? It's possible it's caching an old authentication token.
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