@YTCreators Can you help us? We lost our channel months ago after a brand account update debacle. We've now fully rebuilt our channel & now qualify for a custom URL, but it won't let us have our old one back and wants number/letters after it. Please help!
http://youtube.com/c/FilmCaCinemas
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Replying to @FilmCaCinemas
Typically, you can get your Custom URL back. But we do reserve the right to reclaim custom URLs. See the Custom URL terms and Help Center for more info: https://yt.be/help/4moa
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Replying to @TeamYouTube
Thanks for reply. We have read that and see no information on using our old URL. Our channel name makes the URL we want back but it says it wants additional characters. It is not associated with any other channel and even the remnants of broken channel are gone.
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Replying to @FilmCaCinemas
Thanks for the additional info – mind sharing your channel URL? Keep us posted!
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Replying to @TeamYouTube
Hello, we still cannot get our name back. Here is our generic channel name - we are still being asked to add characters to our old name ... which is also our corporate and trademarks name https://www.youtube.com/channel/UCrnfZeMChpQdAyTW3F …
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Replying to @FilmCaCinemas @TeamYouTube
Correction, our generic channel is currently https://www.youtube.com/channel/UCrnfZeMChpQdAyTW3F-usbw … We would really REALLY appreciate your help!
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Replying to @FilmCaCinemas
Thanks for sharing your new channel URL, can you share your desired custom URL? Keep us posted.
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Replying to @TeamYouTube
http://youtube.com/filmcacinemas - that was the name of our broekn account that has been deleted in a brand conversion mishap, our corporate name (and tradmark) and, as you cna see) our Twitter handle. The system is offering the name but wants us to add characters to the end. THANK YOU!
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Replying to @FilmCaCinemas
Thanks for the details – we’re passing your info along, and we’ll keep you posted with any updates.
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Replying to @TeamYouTube
Just wanted to follow up to see if anything new has been determined. We’re very anxious to have our YouTube .com /FilmCaCinemas URL back.
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Hey @teamyoutube !
Feeling ignored
Don’t leave us hanging! We need your help to make our YouTube URL dreams come true
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