Here are some interesting insights about the inner workings behind Binance US from my interview with a verified insider there. It's nothing crazy, but it gives you a little context surrounding company culture. (1/8)
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"The people working there have been picked up straight from ISP call centers. A lot of support is outsourced to the Phillipines. I don't even need to explain the security risks there - imagine someone in a third world country being able to reset your 2FA and view your data. (6/8)
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"What really disgusts me is the amount of shady backroom deals and underhanded tactics that go on in that office. They also seemed to relish locking accounts for minor reasons, like someone changing their address. These locked accounts would go to a 'back office'." (7/8)
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"I was heartbroken when I saw requests from the support department - users had had their life savings locked up for months on end, sometimes a year - begging for it to be returned, but to no avail. They care only about money and don't really give a sh*t about their users." (8/8)
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