Look I know nobody is listening because I’m not a person that matters, but this @Facebook account used to belong to my cousin @CarolineDrigge3 and no one will help her get it back. Can someone help? @replyall @verge @engadget @voxdotcom @MKBHD @ijustine
https://www.facebook.com/profile.php?id=4913500 …
Hi Brent. If you believe your cousin's account was taken over by someone else, please secure it here: https://www.facebook.com/help/203305893040179 …. -AM
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I’ve helped her do all of that and it’s been 4 weeks and we don’t even have a case number.
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Believe leaves room for doubt, her account HAS been taken over. After trying to go through every link on your help page she’s gotten nothing, no case number, no help. The random guy still has her account and she’s locked out. I came on here because we’ve tried everything.
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Why is it so hard for you to just answer a simple question
@Facebook ?? I’m a paying customer. What is wrong with you?! -
I mean yeah, I have paid to promote my photography on Facebook so I am a paying customer. Very few businesses can get away with this kind of customer service. I’m starting to think the situation is hopeless and she’ll just have to lose her pictures and make a new one.

End of conversation
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I have 2 or 3 old hacked accounts too.
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I’ve reached out to you now dozens of times
@Facebook and you still haven’t answered my question. Your customer service is abysmal and you will not get another dime of my money!Thanks. Twitter will use this to make your timeline better. UndoUndo
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