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    1. Paola Seminario‏ @paolaseminario Apr 13
      • Report Tweet
      • Report NetzDG Violation

      @Facebook thanks for nothing! My fb account was hacked a few days ago. I use fb for business and have an ad account linked to it. Despite reporting this about 50 times they varios modes, I still haven’t heard from fb. I can’t access my profile or ad account. 1/2

      1 reply 2 retweets 4 likes
      Show this thread
    2. Paola Seminario‏ @paolaseminario Apr 13
      • Report Tweet
      • Report NetzDG Violation

      Today, I have an UNAUTHORIZED CHARGE from fb of $250!!! I cancelled all my ads a month ago and had a zero balance!! I am STILL WAITING to have fb contact me.

      1 reply 1 retweet 1 like
      Show this thread
    3. Adrienne McKinney‏ @aferomckinney Apr 13
      • Report Tweet
      • Report NetzDG Violation
      Replying to @paolaseminario

      This same exact thing happened to me last night! A $250 charge, that ad campaign got disabled, and now I'm locked out of FB.

      1 reply 0 retweets 0 likes
    4. Paola Seminario‏ @paolaseminario Apr 22
      • Report Tweet
      • Report NetzDG Violation
      Replying to @aferomckinney

      I’m still locked out of that account. @Facebook STILL has not reached out to me AT ALL!

      3 replies 0 retweets 0 likes
      Facebook‏Verified account @Facebook Apr 23
      • Report Tweet
      • Report NetzDG Violation
      Replying to @paolaseminario

      Hi Paolaseminario. Could you please share more details about your case with us? -IK

      6:19 AM - 23 Apr 2020
      4 replies 0 retweets 0 likes
        1. New conversation
        2. Olivia Meany‏ @meany_olivia Apr 26
          • Report Tweet
          • Report NetzDG Violation
          Replying to @Facebook @paolaseminario

          Yeah why don't you "write" to them... Still waiting to hear back @Facebook. You provided nowhere to "write" to so I DM'd you, sent letters, filled out the form and sent my ID multiple times. When can I expect a response??? Never????

          1 reply 0 retweets 1 like
        3. Paola Seminario‏ @paolaseminario Apr 30
          • Report Tweet
          • Report NetzDG Violation
          Replying to @meany_olivia @Facebook

          I know... @Facebook really needs a better support system. The current one sucks! If I had running ads or if we were working right now, I’d be so screwed (I work with social media a lot!). Lesson learned though.

          0 replies 0 retweets 1 like
        4. End of conversation
        1. Jodie A Smith‏ @jodiemakeupuk Apr 23
          • Report Tweet
          • Report NetzDG Violation
          Replying to @Facebook @paolaseminario

          Are you kidding @Facebook Do you think you might be able to reply to me today too Facebook about my hacked and stolen buis account with ads on? I’ve tweeted you over and over and over messaged and the tried the help centre 50 times like @paolaseminario ! Not a single response!!!

          0 replies 0 retweets 1 like
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