@Facebook My account was hacked and has been disabled, I have appealed multiple times to no avail and have set up a new account which has since been locked, can I have some advice please, I had all security steps in place and haven't had the opportunity to prove its me?
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I have filled out that form 4 times to let you know that someone had tried to hack my account sometime between bed last night and waking this morning and then it was disabled, all replies to my appeal have said its against terms, however I haven't posted anything?
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There is a constant stream of people all in the same position and you are refusing to actually help us. Take some social responsibility for this. I'm now receiving adverts to ask to sign up? Are you joking? Appealing to people to join FB but zero support when things go wrong.
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I have also submitted my ID's using this link. Thank you
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I have submitted my ID 4 times, nothing back, I have had this account for 15 years and like you, praying everything isn't lost! Photos and precious memories through the years, all through something that is not our fault and out of our hands!
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I've filled it in 4 times as well and the appeal is dismissed even though i was clearly hacked I even have a password change request email with a different ip to prove it!
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Unfortunately I don't think there is anything we can do to get things back, all the memories, friendships and photos lost mean nothing to Facebook, in a time when everyone is relying on this means of communication they do this!
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Many of us have filled out the forms
@Facebook but you do not respond.Thanks. Twitter will use this to make your timeline better. UndoUndo
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Happened to my partner too, please can you let me know If you ever get anything resolved. He too has submitted the relevant info id etc but like yoy is getting the same email back , very frustrating and unhelpful of
@facebookThanks. Twitter will use this to make your timeline better. UndoUndo
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@Facebook, thanks for doing absolutely nothing!Thanks. Twitter will use this to make your timeline better. UndoUndo
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@Facebook my account is disabled because i send a video..my friend said to send it. Now my facebook is not attached with email..i try all way but can't login. Also i remember to you that my 80-90 friend account is also be disabled.Thanks. Twitter will use this to make your timeline better. UndoUndo
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