My @facebook memories haven’t been working for days and it’s REALLY annoying 
pic.twitter.com/0zIweBgF7e
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Hi Emily. Reports from people on Facebook help us identify and fix problems when something's not working correctly. Learn how to report what's happening when you try to check your Memories here: http://bit.ly/2M0Be0Q . -KN
My personal account that was over 6 years old has been hacked and disabled for more than two months, I've sent my documents more than ten times and nothing so far, thanks for your junk support facebook 

Same problem and can't get any help
@facebook you all are not viewing those reports. I’ve sent in two reports regarding my issues and they have yet to be resolved.
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