@TeamYouTube Hello, I’m experiencing an issue with your app for iOS and Chromecast. @madebygoogle suggested me to contact you. Please send me a DM!
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Replying to @FPL_arndff
Thanks for reaching out. Let us know what's happening and we'll do our best to help.
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Replying to @TeamYouTube
I’m using Chromecast Gen 3. There is a problem with the autoplay function through the iOS app. It plays 2-3 videos and that’s it. Sometimes, the autoplay option doesn’t even appear. Tried to factory reset the Chelmecast and reinstalled your app but it didn’t help.
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Replying to @FPL_arndff @TeamYouTube
Sending you 2 screenshots from the same video opened in YouTube app — respectively on Android and iOS devices: as you can see, the autoplay function is missing on the left screenshot (iOS app).pic.twitter.com/KtD73L3yu4
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Replying to @FPL_arndff @TeamYouTube
Seems like the Android app was working without any problems. So I hope you’ll fix the iOS app. PS: My DMs are open, so I prefer to discuss the issue there. Cheers!
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Replying to @FPL_arndff
Thanks for the screenshot. We recommend sending feedback from the account/device experiencing the issue, here's how: http://goo.gl/VjzRwm . While you may not get a direct response back, we do review everything and use the details to investigate and fix issues. Appreciate it.
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Replying to @TeamYouTube
Tried to play the same song from my smartphone and it worked well today. That's a bit strange -- don't know why yesterday the outcome was different. However, tried to cast a video from my laptop and after the first video finished, then the second one didn't start playing.
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The autoplay function from YouTube website doesn't work well too... Submitted a feedback through the website, hope you'll come with a solution. Found this thread: https://support.google.com/chromecast/thread/1071231?hl=en … Seems like the guy's talking for the same thing... The thread is opened in January 2019.
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#750
#3; 18/19: