We'd like to help. Just to confirm, have you already followed the steps mentioned in this Help Center resource: https://goo.gl/L5FTKV ? Also, could you share a screenshot of your "Status and features" page: https://goo.gl/FFqv9P ? We'll look into it. Thanks.
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Glad that it worked. Tweet back @ us if you have any further questions in the future.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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