Just to confirm, have you tried setting up a custom thumbnail using these steps: https://goo.gl/SsDL4q ? Let us know if this helps!
@TeamYouTube could you please add a way for creators to change the thumbnails of their upload drafts? my pc self-restarted and I didn't get my desired thumbnail in. deleted the video to reupload and change the thumbnail and it doesn't allow me to upload it. :(
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Sorry, I was kind of angry at my pc this morning and didn’t find that in the edit section. I deleted the drafted video and tried to reupload it so I could use the screen I am used to, and it rejected my video, so now I might have to run it through my editing software again.
End of conversation
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