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@EricaJoy

she/her/hers | Engineering | Run from what’s comfortable. Forget safety. Live where you fear to live. Destroy your reputation. Be notorious. -Rumi | 💖💙

Oakland, CA
instagram.com/theericajoy
Joined March 2007
2,573 Photos and videos Photos and videos

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  1. Pinned Tweet
    Jul 23

    Take a deep breath. Loosen your shoulders. Unclench your teeth. Drink some water. Try to eat something. Write down the good things in your life. Remember that you are loved and valued. Have a great day. 💖💖💖

    33 replies 399 retweets 1,704 likes
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  2. 4 minutes ago

    A+ work and . 👏🏾👏🏾👏🏾 can y'all spend some of the money you're raising to run ads letting the folks in Dodge City know about this option?

    , is a Latinx -majority city that has had it’s ONLY polling location moved outside of city limits w/out access by public transportation. So we’re partnering w to provide rides to the polls! Donate here👇🏽to help!
    1 retweet 3 likes
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  3. 9 hours ago

    3 likes
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  4. 12 hours ago
    Replying to

    Leaving this here.

    3 replies 20 retweets 46 likes
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  5. 12 hours ago

    Suddenly the anger I’d managed to turn down to a low simmer is at a full boil again. 😡😡😡

    This is very, very, very, very, very, very bad. I cannot express enough how bad this would be.
    Show this thread
    4 replies 11 retweets 111 likes
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  6. Oct 20

    I just saw an instagram ad that intimated that only push-up bras have wires and I want to speak to a manager.

    3 replies 1 retweet 42 likes
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  7. Oct 20

    85% unpacked 😅

    1 reply 10 likes
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  8. Oct 20

    If I lived in SF and someone told me "If Prop C passes, some tech companies would have to leave the city," I would not be able to vote for it fast enough. Alas, I live in Oakland, so all I can do is say Vote !

    9 replies 35 retweets 294 likes
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  9. Oct 20

    I have no faith that what was said to me today will actually happen but having the recording and operator ID is...something...for when I have to go through this again.

    4 replies 35 likes
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  10. Oct 20

    Katie escalated me to Dan who said he's the last point of escalation. Dan says he is unable to generate written confirmation that my account has been canceled and that I should be credited. So, I opened Quicktime and recorded him saying it and his operator ID. Call over, the end.

    3 replies 1 retweet 38 likes
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  11. Oct 20

    Katie was not super pleased with my insistence on written confirmation. I asked her to escalate me again. This may seem petty or whatever but I know if I don't get the words they're saying in writing, Comcast will mess this up and try to ding my credit for money I don't owe them.

    9 replies 63 likes
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  12. Oct 20

    I got escalated to Katie! Katie says she can't send me written confirmation of what they're saying, they'll just process the cancellation & I'll get confirmation of that. I said that won't work bc I've gotten *two* cancellation confirmations already & still got an incorrect bill.

    5 replies 28 likes
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  13. Oct 20

    Christian keeps coming back to the line trying to get me to drop the call instead of talking to a supervisor. Do Comcast CSRs get in trouble for escalating to a supervisor or something?

    12 replies 34 likes
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  14. Oct 20

    I'm adamant about the written confirmation because they tried to bill me for $250 when I *should* have a credit on my account and given that they didn't bother to actually process my original cancellation, I want to make sure I have my receipts for when they mess up again.

    2 replies 32 likes
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  15. Oct 20

    I called back. Christian claims that the last supervisor who left notes in my file was named "Erica" (not Mark!) and that I should be all set. I asked to speak with a supervisor again because I still haven't received written confirmation of all the things they've said.

    2 replies 24 likes
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  16. Oct 20

    I asked "Mark" to send me a confirmation of everything he was saying while we were on the phone (the bill was in error because they didn't process my cancellation request until today 😐, they actually owe me money). While waiting for him to do that, "Mark" hung up on me.

    5 replies 35 likes
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  17. Oct 20

    Ok so. The Comcast agent I was working with said his supervisor was a woman. When the "supervisor" came back on the line, it was curiously not a woman, but a man named "Mark" who sounded identical to the first guy.

    5 replies 49 likes
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  18. Oct 20

    Comcast decided to bill me for a month after I canceled my service and now I have to talk to a supervisor because literally the agent told me "we need to credit your account, I can only do $100, you have to call back and get someone else to do the rest of it." Not today, Satan!

    14 replies 6 retweets 215 likes
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  19. Oct 20

    Let's get it Georgia! *Every* vote counts here, every single one.

    Governor candidate, GA
    We're locked in the closest governor's race in the U.S. The stakes could not be higher. The choice we face could not be more clear. We only have 18 days to finish what we started. Donate to support voter outreach and let's get it done for Georgia:
    19 retweets 69 likes
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  20. Oct 19

    Ok so I missed Meghan Markle on TV and such like (it's hard to watch new shows when you're bingeing The Office and The West Wing on repeat), so I haven't gotten a chance to get used to how just effortlessly gorgeous she is. My goodness.

    The best moments from Meghan and Harry's South Pacific tour (so far)
    4 replies 38 likes
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  21. Oct 19

    “I feel like I’m an Overwatch demigod.” – my Lyft driver

    3 replies 1 retweet 22 likes
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