We're sorry to hear you're running into trouble. Our YouTube purchases support can look into this further. Get in touch here: https://goo.gl/C2p95u
@TeamYouTube for some bizarre reason I paid to rent a movie last night, but it would not cast to my Philips TV. I presumed they would cast to any device. The TV accepts all other platforms I use... I'm trying, without success to request a refund, where exactly do I go?
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Thank you. I didn't see the email option.
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