I've spent the past 4 weeks at work trying to make sense of a deeply manual process that depends on customer behavior and sometimes there just is no solution. Humans are fickle. Algorithms just cause us to be more creatively fickle.
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We do a pretty good job of creating a highly specific, limited facsimile of a really dumb dog that doesn't bleed and only knows one or two tricks (find the gun, block the bullet) This is one of the most sophisticated, practical applications of AI that exists.
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Empathy is 1-to-1 and doesn’t scale.
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Coming to a TedX talk near you!
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agreed- and one i'll love to read; hard to automate an unkown process <3
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