I've spent the past 4 weeks at work trying to make sense of a deeply manual process that depends on customer behavior and sometimes there just is no solution. Humans are fickle. Algorithms just cause us to be more creatively fickle.
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Ok I think I just wrote a new tech talk here.
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This is what I’ve concluded too. Human to human direct interfaces, that is, face to face. Is there any other method you can think of?
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