I've spent the past 4 weeks at work trying to make sense of a deeply manual process that depends on customer behavior and sometimes there just is no solution. Humans are fickle. Algorithms just cause us to be more creatively fickle.
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A large follower count and a blue check means people trust, perhaps too much, what I share. I have to be responsible. But that leaves me as a failure to do what I preach: amplifying voices.
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AI can't solve this problem because human intelligence can't yet solve iy. We haven't yet built tools to scale human intelligence at the scale with which we can blast raw information. Rather than looking at AI, we should maybe be building better tools to help people understand.
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Ok I think I just wrote a new tech talk here.
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End of conversation
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