The idea that software never fails is mind-boggling to me, as software has accepted failure rates orders of magnitude above most devices.
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Replying to @EmilyGorcenski
"Turn it off and back on again" is literally a trope and we think we can reform public infrastructure around that with no consequences?
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Tech integration is a *low velocity* problem. Engineering process is slow, but it reduces risk of failure. This is what we need.
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