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Maybe instead of shitposting, take a second to think about how coronavirus is affecting staffing. Has Congress allocated funds to meet the changing staffing demands? Maybe non-clinical persons (who are essential to things running) are being pulled to screen entrances, etc.
Maybe you should read what I wrote. If it were a message that wait times on the phone were long, or any other way to communicate even asynchronously, the problem wouldn't exist. This isn't about staffing - this is about a broken system that puts up barriers to accessing care.
This is something that didn’t work for you. In the context of the other things that I wrote. And it sure is about staffing and underfunding, because people are what fix problems like what you encountered.
I have had this same thing happen occasionally when I interact with non-VA providers. The same thing. I don’t jump to conclude that the organization is putting up barriers to me, the patient.
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