Hi Eleanor, that's odd! We've checked from our end and didn't come across any issues. Just to confirm, are the members trying to subscribe tapping on the 'Subscribe' button? If not, share the link and we'll look into it further. Thanks.
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No they're trying to go via the link, people have been having the same issue ever since I enabled channel memberships, here's the linkhttps://www.youtube.com/channel/UCFMbX7frWZfuWdjAML0babA/join …
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