@YouTube it's not allowing us to play music videos, what do I do?
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Replying to @Dylan12418000
We'd like to help. What device are you using? Also, share screenshots of the error message when you try to play the videos so we can look into it. Keep us posted.
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Replying to @TeamYouTube
Okay, I'm using computer+smart tv to watch YouTube. I'll try to get the message and screenshot it.
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Replying to @Dylan12418000
Appreciate the info. Have you tried clearing browser's cache and cookies? Tried signing out and signing in on both devices to see if the issue is fixed? Keep us posted.
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Replying to @TeamYouTube
Just logged out and in, looks like it's fixed but I'm having lag.
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Replying to @Dylan12418000
Thanks for trying those steps. To help us better investigate, please login to the account experiencing the issue & send a feedback report with these steps: https://yt.be/help/p9RX . You may not get a direct response, but the details will help us identify & fix issues.
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Replying to @TeamYouTube
Is the link supposed to send me to AppleTV channel?
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I will do it in a few hours, I have to do stuff and I can't be on twitter. I will message when I'm back to see if link is correct
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