@YouTube it's not allowing us to play music videos, what do I do?
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Replying to @Dylan12418000
We'd like to help. What device are you using? Also, share screenshots of the error message when you try to play the videos so we can look into it. Keep us posted.
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Replying to @TeamYouTube
Okay, I'm using computer+smart tv to watch YouTube. I'll try to get the message and screenshot it.
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Replying to @Dylan12418000
Appreciate the info. Have you tried clearing browser's cache and cookies? Tried signing out and signing in on both devices to see if the issue is fixed? Keep us posted.
2 replies 0 retweets 0 likes
Replying to @TeamYouTube
Okay, I will log out and back in
1:53 PM - 15 May 2019
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