Duena Blomstrom

@DuenaBlomstrom

Author and Speaker, specialist, , Creator of Emotional BankingTM

London
duenablomstrom.com
Geregistreerd in juni 2009
565 foto's en video's Foto's en video's

Tweets

Je hebt @DuenaBlomstrom geblokkeerd

Weet je zeker dat je deze Tweets wilt bekijken? @DuenaBlomstrom wordt niet gedeblokkeerd door Tweets te bekijken.

  1. Vastgemaakte Tweet
    15 mrt.
    Als antwoord op en

    The equation is simple in the book - banks need to care about people’s emotions about their money to retain the relationship. Products need to be redesigned into MoneyMoments using technology. To do any of that they need to change culture fast. Hence the method

    3 antwoorden 10 retweets 32 vind-ik-leuks
    Ongedaan maken
  2. 15 uur geleden

    Hot off the press: The Banker, the Consumer, the hat and the money transfer

    3 retweets 1 vind-ik-leuk
    Ongedaan maken
  3. 20 uur geleden

    In the mired jungle of banking products we’ve constructed under this artificial umbrella of “retail”, there are but a handful of actions that make good business sense for a bank to facilitate and as a result there’s no incentive..."

    1 vind-ik-leuk
    Ongedaan maken
  4. 28 jun.

    Good morning !

    2 antwoorden 2 retweets 8 vind-ik-leuks
    Ongedaan maken
  5. heeft geretweet
    27 jun.

    A recipe for banking success: passion, caring and daring on why has lost its soul, its ability to dream – and how to get it back! via

    1 antwoord 4 retweets 6 vind-ik-leuks
    Ongedaan maken
  6. 27 jun.

    "The dialogue in banks was often neigh but impossible after years of consulting jargon that laced every sentence and stunned any communication."

    1 retweet 1 vind-ik-leuk
    Ongedaan maken
  7. 26 jun.

    "We have a duty to understand the Customer and equally if not more urgently, we have a duty to understand the Banker."

    1 retweet 5 vind-ik-leuks
    Ongedaan maken
  8. 26 jun.

    "This is great news for banks – it means they get away with simply building an authentic brand that’s easy to fall in love with and then communicating to their people that it’s safe and desirable to fall in love with it and then serve it by..."

    1 retweet 1 vind-ik-leuk
    Ongedaan maken
  9. 26 jun.

    Spare a thought for intrapreneurs who have to get comfortable with the discomfort - my new blog: "The , the , the hat and the money transfer"

    2 retweets 3 vind-ik-leuks
    Ongedaan maken
  10. 26 jun.

    "The equation is painfully simple: Banks’ Moral Debt to Consumers = Technical Debt * Experience Standards in the Digital World and  this debt’s interest rate is compounding by the minute and translated directly into loss of relationship ..."

    1 vind-ik-leuk
    Ongedaan maken
  11. heeft geretweet
    25 jun.

    What's in a name? Whatever you call it, it still needs to be you

    2 antwoorden 2 retweets 6 vind-ik-leuks
    Deze collectie tonen
    Deze collectie tonen
    Ongedaan maken
  12. 25 jun.

    We need more of the people like who have the heart, the guts and the brains

    3 antwoorden 2 retweets 12 vind-ik-leuks
    Ongedaan maken
  13. 22 jun.

    Listen to this stuff y’all!

    Oh, The Humanity! (Airs 6/21 @ 3PM ET) and host , author of Digital Human, talking the role of humans in our digitized future. Then, we're joined by , author of Applied Empathy
    1 retweet 7 vind-ik-leuks
    Ongedaan maken
  14. heeft geretweet
    21 jun.

    "every hire you make ratchets up your social complexity. and when those hires are made unconsciously and when governing structures are applied too late, social complexity becomes social debt. and when social debt accrues, bad things happen."

    2 antwoorden 9 retweets 24 vind-ik-leuks
    Ongedaan maken
  15. 22 jun.

    In case you missed it, check out "The One with the Courage KPIs"

    2 vind-ik-leuks
    Ongedaan maken
  16. 21 jun.

    These guys got a tongue lashing for not caring about their customers enough. In light of the latest mishaps Ireland will likely massively improve in soon. Ulster Bank still to redress 2,600 customers

    2 vind-ik-leuks
    Ongedaan maken
  17. heeft geretweet
    20 jun.

    BAI is looking for 100 up-and-coming leaders in & for their Emerging Leaders Network. Participants get special programming from Disney Institute at in Orlando. Apply today or share with someone who might benefit!

    , , en 6 anderen
    1 antwoord 9 retweets 15 vind-ik-leuks
    Ongedaan maken
  18. 19 jun.

    "While insufficiently cultivated, bank employees are seasoned professionals who are at times required to be passionate and knowledgeable about their domain of expertise whereas they are almost never expected to be brave."

    1 vind-ik-leuk
    Ongedaan maken
  19. 19 jun.

    "Every bank is in debt to the consumer as compared to other technology driven service industries."

    2 retweets 1 vind-ik-leuk
    Ongedaan maken
  20. 19 jun.

    "The concept of Psychological Safety at work is vastly understudied but is the sine qua non condition of building high performing teams as underlined by studies such as the one Google performed a few years ago."

    3 vind-ik-leuks
    Ongedaan maken
  21. heeft geretweet
    16 jun.

    Female-led start-ups receive less funding but create more revenue WORLD ECONOMIC FORUM

    3 antwoorden 57 retweets 70 vind-ik-leuks
    Ongedaan maken

@DuenaBlomstrom heeft nog niet getweet.

Het laden lijkt wat langer te duren.

Twitter is mogelijk overbelast of ondervindt een tijdelijke onderbreking. Probeer het opnieuw of bekijk de Twitter-status voor meer informatie.

    Je bent misschien ook geïnteresseerd in

    ·