This was over $300 worth of items. I emailed you guys and I’ve just been ignored. This was ordered on 4/14 and cancelled on 4/17 and you then charged my card.
Hi Basia, we'd like to look into what happened. Can you please DM us with your order #? We're sure there's a logical explanation and we're sorry that you did not have a good first experience with us. Thank you for your patience.
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Please DM us with your order number so we can rectify the situation immediately. Thank you.
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