.@Drizly, the last 2 of my 3 orders were gifts and both times, there have been mishaps. Feedback was asked for and provided, then y'all said you'll reach out and never did.
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Replying to @woolziak
Thanks for reaching out and we're sorry for the delay in response. If you could please provide the order numbers of your orders, we'll respond to you accordingly by email. Thank you.
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So I got an email and then once I replied back, no one reached back out again. Feeling appeased here,
@Drizly. You asked for feedback and said you'd reach out to f/u but then you don't. And now this.2 replies 0 retweets 0 likes -
Replying to @woolziak
Hi there. I'm sorry to hear this. The team is working through very high order volume and is trying to respond as quickly as possible. They will get back to you very soon.
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It's been another 5 days - is there still a backlog of emails at Drizly? Very over your guys' customer service. Don't ever ask me for feedback again then not follow through.
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Replying to @woolziak
Hi Woolie, we apologize for the delay in response - we have just replied to your email to get some more information regarding the orders that you placed.
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Replying to @Drizly
I checked my email's inbox and junk/spam folder and there's nothing..
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Hi Woolie, can you please DM us to confirm your user and order details?
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