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And now the second half of the order just hasn’t arrived. First time we’ve used you and got to say it’s not great. We’ve emailed
We're so sorry about that. Thank you for your patience, Andy. Someone from the team will be in touch to assist with this!
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Hi me again. Still no response from anyone about my order. I don’t mind that delivery is delayed, I get that, I just want someone to respond to my question and give an update. The radio silence approach to customer service is appalling.
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The team is working through unexpected volume right now and are working to get back to folks as quickly as possible. We really appreciate your understanding and patience. We'll get this resolved for you.
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Hi, I’ve emailed the support email twice now and no reply. I just want to understand if the second part of my delivery is coming and an estimated time. There’s no way of tracking on your app.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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