@Drizly My order (placed last night) is now on hour #4 of being late. I called partner store filling order and they confirmed order has been waiting for Drizly to pick up. And no way for me to get new ETA or cancel order through you guys. First and last time I’m a customer.
Hi Blaine. So sorry to hear about this experience. Please reach out to our team at support@drizly.com so they can help get to the bottom of this.
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I did - auto-response says reply wil take 6-12 hours. Not helping your cause any with that level of support...
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I completely understand this is not the experience you expect. We are dealing with extremely high order volume right now. The team is working hard to get back to everyone as quickly as they can. Thank you for your patience during this time.
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