@Drizly y'all...you gotta do better with your app. I ordered an item to be delivered between 12-1 today (at 10:51 am) and received a call from the store today that they are out of it. Why can't I cancel or at least speak to a real person instead of holding my money in limbo?
Hi Chrissy, Thank you for reaching out to us. Our Customer Experience team is available via email at support@drizly.com. We'd love to follow up with you regarding this. You can also request a phone call at any time through this email for an update on orders.
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I already sent an e-mail. This is really something you guys should have live chat for. Waiting around in hopes that someone actually reads the emails is...not a great look.
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Thank you for following up, Chrissy. We have a live chat that is active at 1:00 PM EST. In that meantime, we can be reached via email. I've located your email from 25 minutes ago regarding the out of stock item and will respond to you immediately.
End of conversation
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