Finally tried @Drizly for first time last night. I first saw an item increase 30% in price when I attempted to check out. And then when I ordered 6 different items, literally 4 of the 6 had to be substituted because of unavailability. No sweet UI can hide the inaccurate data.
Thank you for writing in and we're sorry for the confusion there. We'd love to provide further clarification for you on this and learn more about what happened. Please write into support@drizly.com and we'll be happy to assist you further.
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It's cool. I know how this goes. You guys rely on retailers POS for availability. Inevitably, that data is utter garbage at many locations. There are some stores I'm sure with great data... but the bad apples will undermine confidence in your product.
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Credit given where credit due. The Drizly CX team jumped on this immediately and pinpointed the issues/looked to make me whole. Def got that side of experience down/customer retention plan down.
End of conversation
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