Patients are not "customers." The word "patient" denotes their highly vulnerable position, and they need people totally dedicated to them.
#MedEd #ethics #healthcare
Odgovor korisniku/ci @GavinPrestonMD
Agreed! @GavinPrestonMD
The word “patient” connotes vulnerability, which is central to the patient-physician relationship
The move to “customer service” came when the system failed to serve our patients well
Service, too, is a powerful word..
How about “Patient Service”?
10:12 - 2. velj 2020.
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