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DrChaya's profile
Cathleen London MD
Cathleen London MD
Cathleen London MD
Verified account
@DrChaya

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Cathleen London MDVerified account

@DrChaya

Family Medicine Physician, mother 2 sons 4 dogs, research supplements. views my own, troublemaker, campaign account @DrCat4ME

Milbridge, ME
thevillagedoc.org
Joined March 2007

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    Cathleen London MD‏Verified account @DrChaya 26 Dec 2018

    Waiting for medications that @FedEx said would be delivered 12/24/18 - we stayed 4 hours BEYOND patients Christmas eve as they said they would come. No one did. Driver claims dog with cone pictured below bit him (witnesses say nope) so won't come. Package 3 hours away. We saidpic.twitter.com/aw6gtTenUD

    6:50 am - 26 Dec 2018
    • 23 Retweets
    • 69 Likes
    • Sci Fi Blond Pam Perry 🏳️‍🌈🇺🇸 Jay sylvia! сіль! Geri Kaperak Essence Perry 🗽⚖️ Richard PikaPower222💜 WeiHsing
    11 replies . 23 retweets 69 likes
      1. New conversation
      2. Cathleen London MD‏Verified account @DrChaya 26 Dec 2018

        we will come outside don't need to come in even though dog physically CANNOT bite (and he is a sweetheart). Driver slammed door and is rude. Still waiting for promised call from supervisor....What say you @FedEx is this your idea of holiday spirit? Customer service?

        5 replies . 11 retweets 65 likes
        Show this thread
      3. Cathleen London MD‏Verified account @DrChaya 26 Dec 2018

        Oh this gets better spoke to 'supervisor' Flavio in Bangor who claims an "investigation" was done and they are suspending service to the office so we will have to pick up the package. Well clearly I will not use @FedEx or purchase from companies that use them. Again show me

        1 reply . 9 retweets 55 likes
        Show this thread
      4. Cathleen London MD‏Verified account @DrChaya 26 Dec 2018

        a photo of broken skin if a dog with a cone on bit when witnesses say no he did not, and if the driver is scared he can stay outside. How is refusal customer service? @FedEx does sham investigations!!!! wow! The mighty have fallen. Our @UPS driver brings treats.

        3 replies . 10 retweets 71 likes
        Show this thread
      5. Cathleen London MD‏Verified account @DrChaya 26 Dec 2018

        I am all for safety, but when we offer to go outside (and the dogs were not even in the office 12/24) @FedEx is just being hostile for no reason and HARMING PATIENTS!!! This is medication!!! Sham investigation for a rude driver to cover his ass. Patients are harmed.

        3 replies . 7 retweets 30 likes
        Show this thread
      6. Cathleen London MD‏Verified account @DrChaya 26 Dec 2018

        No accountability @FedEx. Flavio and his sham investigation. No recourse for consumers - in this case my patients suffer. Thankfully Bonita Pharma uses @UPS. Will order from them today.

        3 replies . 5 retweets 26 likes
        Show this thread
      7. End of conversation
      1. New conversation
      2. Bigmama‏ @DianneDolcedea 26 Dec 2018
        Replying to @DrChaya @FedEx

        Seems logistically difficult (not impossible but...) for a dog w a cone to bite.

        2 replies . 0 retweets 4 likes
      3. Cathleen London MD‏Verified account @DrChaya 26 Dec 2018
        Replying to @DianneDolcedea @FedEx

        witnesses say it did not happen, and @FedEx not providing photos, not asking for immunization records - rather flimsy

        1 reply . 1 retweet 4 likes
      4. Bigmama‏ @DianneDolcedea 26 Dec 2018
        Replying to @DrChaya @FedEx

        Very flimsy...stick w UPS and USPS; both unionized and personally I’ve had much better experiences w both. PS clean Collins’ clock in 2020

        1 reply . 2 retweets 11 likes
      5. Resistress Kay‏ @fabaceae 26 Dec 2018
        Replying to @DianneDolcedea @DrChaya @FedEx

        @FedEx sucks. Used to consistently either deliver my packages to the wrong address or would pretend they could not find it and I would need to drive 40 miles to pick up from their facility. I don't use them and don't order from businesses that don't have an alternative service.

        1 reply . 4 retweets 7 likes
      6. Constance Campbell‏ @Pookerscampbell 27 Dec 2018
        Replying to @fabaceae @DrChaya and

        Understand ur feeling.We live in the country.They send some old lady that’s petrified of dogs to deliver.She puts behind gate at end of driveway, so I have to walk to get.WE ALL HAVE DOGS IN THE COUNTRY!!! UPS is great with them.He always gets out and plays with them for a minute

        2 replies . 0 retweets 1 like
      7. Cathleen London MD‏Verified account @DrChaya 27 Dec 2018
        Replying to @Pookerscampbell @fabaceae and

        that is what they do at my home - which is fine. At least delivered. Which is what we offered at the office (meet outside) - but they are refusing - which is why I am wondering if it is something else - like the visible mezzuzah - anti-semitism.

        1 reply . 0 retweets 0 likes
      8. Bigmama‏ @DianneDolcedea 27 Dec 2018
        Replying to @DrChaya @Pookerscampbell and

        Don’t over think, it’s bad enough without additional, imagined layers

        1 reply . 0 retweets 0 likes
      9. Cathleen London MD‏Verified account @DrChaya 27 Dec 2018
        Replying to @DianneDolcedea @Pookerscampbell and

        I don't think it is imagined

        1 reply . 0 retweets 0 likes
      10. 6 more replies
      1. New conversation
      2. GlobalFlight33‏ @CommanderOllie 26 Dec 2018
        Replying to @DrChaya @FedEx

        I’m retired FedEx-driver 17yrs. and customer service for 10. Always had treats, bitten once bc of 2yr old opening door. Check to confirm it was Ground & not Express. Ground has bad rep bc of private owner/operators. Meds ALWAYS priority when I worked. 😪

        1 reply . 0 retweets 6 likes
      3. Cathleen London MD‏Verified account @DrChaya 26 Dec 2018
        Replying to @CommanderOllie @FedEx

        It was express. Per Flavio at the Bangor hub due to this one driver (who was rude and awful) my office has been labeled "dangerous" even though we offered to go outside etc. So now cannot order patient medications from that vendor. So much for customer service.

        1 reply . 0 retweets 1 like
      4. GlobalFlight33‏ @CommanderOllie 26 Dec 2018
        Replying to @DrChaya @FedEx

        So sorry. Inexcusable behavior. I would certainly run it up the flag pole - demand to speak with district director then go further. In my day, a trace would have to be opened first with the complaint. We used to be proud workers and proud of FedEx.

        1 reply . 0 retweets 2 likes
      5. Cathleen London MD‏Verified account @DrChaya 26 Dec 2018
        Replying to @CommanderOllie @FedEx

        wrote to CEO, not that that will do anything. This driver is horrendous. He is the issue.

        0 replies . 0 retweets 4 likes
      6. End of conversation
      1. New conversation
      2. Misozmom‏ @lorio808 26 Dec 2018
        Replying to @DrChaya @FedEx

        My package came by USPS 3 days FASTER then @FedEx . Once a package went from Cali to the East Coast and then to Hawaii. I asked company to please send all my future supplies USPS flat fee box. Cheaper and faster.

        1 reply . 1 retweet 5 likes
      3. Cathleen London MD‏Verified account @DrChaya 26 Dec 2018
        Replying to @lorio808 @FedEx

        I was just thinking that for many things @USPS has upped their game for far less $$$

        1 reply . 1 retweet 5 likes
      4. Misozmom‏ @lorio808 26 Dec 2018
        Replying to @DrChaya @FedEx @USPS

        They have. Packages are delivered on Sundays now.

        1 reply . 0 retweets 3 likes
      5. 1 more reply

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