Are you F’ing kidding me?!? @DoorDash, your menu is F’ed up, so I’m only getting part of my order, but rather than a replacing what’s missing I’m told I have to place a new order for the missing food? Causing an extra hour waiting (the food I have gets cold) + a 2nd delivery fee?
Hi @dbhudson, please send us a direct message at @DoorDash_Help with your email address and the issue you are encountering so we can assist you right away.
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There’s nothing to be done. I wasn’t charged for the missing food at least. But know this wasn’t some one off local restaurant. You might want to work with
@Smashburger to fix your menu. You may also want to figure out an actual process for this type of situation.Thanks. Twitter will use this to make your timeline better. UndoUndo
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