Your app sucks. I get an order confirmation email from the restaurant, the timer counts down for the last 53 minutes, and then I get a call saying that the merchant can't even see the meal in their system. You lie about confirmations, you lie about ETAs. This is ridiculous.
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Hi
@uhhphrasing I am very sorry to hear what happen to your order. Please send us a DM with your email address at@doordash_help, and we will take a closer look right away.
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Excellent excellent excellent excellent
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@DoorDash why did you raise delivery fees to $5.99 on most local (near Nashua, NH) restaurants? Not only do you jack the menu price, factor in delivery fee, tax, and tip and it’s over $10-12 bucks BEFORE the menu price. Your business will fail if you don’t change your model. -
They also steal tips from drivers. Overall just a shit business.
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It sucks when the apps you love do stuff U hate!!!
@DoorDash two orders in a row ruined!!! Come onnnnn guys -
Hi
@MariaCarolena. We're sorry about this experience. Please send us a DM with your email address at@doordash_help.
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Not ok... Instacart and DoorDash’s Tip Policies Deliver Outrage https://www.nytimes.com/2019/02/06/technology/instacart-doordash-tipping-deliveries.html?smid=nytcore-ios-share …
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